So you've created an account on the app, and it displayed the green check mark telling you that the account has been created and waiting to verify your email. You have waited for longer than 30 min and still no email in your inbox.
First thing to do is to check whether that email has been sent to your junk mail folder. Some domains flag our forcite.com.au emails as spam for some reason, so make sure you check the junk mail folder first.
You've checked junk mail and found the email, click on the link to verify your email address and proceed to login to the app.
If you kept reading, this means you did not find the email in your junk folder, so it's best to contact support.