"Firmware" is the type of software that is on your helmet and controller. Your Helmet has three types of firmware; CPU firmware, Bluetooth Firmware and Camera Firmware. The controller has one type. When Forcite releases new features or bug fixes, they occasionally require a firmware update to one or more systems to work.
To check and determine whether there is a Firmware update available for your Forcite Helmet, firstly, ensure that your helmet is turned on and paired to your mobile phone and the Forcite app.
Once paired, you can can then access the update by opening the main menu in the Forcite app, then tap on Settings > Helmet > Firmware Update
If the ‘Helmet’ page of the Forcite app appears greyed out, where you are unable to select any of the options provided, then please ensure that the helmet is turned on and connected to your mobile phone and the Forcite app before proceeding.
Once the Firmware Update page is accessed, you will be provided updates available, or otherwise you will be prompted with text on screen indicating you are up to date.