Skip to main content
Forcite Helmet Systems Help Centre home page
Submit a request
Sign in
  1. Forcite Helmet Systems
  2. Frequently Asked Questions

Frequently Asked Questions

Sales/Product Enquiries

  • I can't log into my account
  • What colour/styles are available?

Controller

  • Why does my BT controller blink while charging and what do the lights mean?
  • How long does my BT controller's battery last?
  • The volume buttons on my controller are not working, what do I do?

Helmet

  • Unable to complete the Camera firmware update
  • Unable to complete the Helmet System firmware update
  • I am experiencing issues with connecting my helmet to my phone through Bluetooth, what can I do?
  • Where are Forcite helmets made?
  • Can you talk helmet to helmet?
  • My helmet has a charging problem
See all 15 articles

App

  • How can I go about deleting my Forcite user account?
  • What is the minimum operating system required to run the Forcite app?
  • Why does the Android Forcite app request access to my location "all the time"?
  • I did not receive the verification email what do I do?
  • Why don't the the alerts work when I lock my phone?
  • The circle around the picture of my helmet keeps spinning indefinitely, what does that mean?

Video and Audio

  • Viewing footage on your IOS Device
  • Viewing footage on your Android Device
  • How does Auto-Record work?
  • SD Cards and Formatting Support
  • What SD card is best to use with my Forcite helmet?
  • How can I make my speakers louder?
See all 12 articles
Forcite Helmet Systems
Italiano