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  1. Forcite Helmet Systems
  2. Frequently Asked Questions

Frequently Asked Questions

Controller

  • Why does my BT controller blink while charging and what do the lights mean?
  • How long does my BT controller's battery last?
  • The volume buttons on my controller are not working, what do I do?

Helmet

  • Why am I experiencing more wind noise than usual?
  • My helmet is too tight/too loose. What can I do?
  • I think my helmet has crashed. How can I reset it?
  • What sizes do the helmets come in?
  • How long does my helmet's battery last?
  • My helmet is connected to my app but I still hear the audio coming from my mobile device, why?
See all 8 articles

App

  • Why does the Android Forcite app request access to my location "all the time"?
  • I've created a user account on the website why can't I login with it on the app?
  • I did not receive the verification email what do I do?
  • I'm trying to login with my Google or Facebook account but it doesn't work, what do I do?
  • I am not able to create a user account on the app, there's no create button, what do I do?
  • Why don't the the alerts work when I lock my phone?
See all 7 articles

Video and Audio

  • How does Autorecord work?
  • Will my helmet save it's recording if I have an accident?
  • Will turning off my helmet save my footage?
  • I recorded video and it didn't save any files, what happened?
  • My ringtone is really loud. Can I turn that down without reducing my other audio?
  • Why I can here a scratchy sound in my video?
See all 9 articles
Forcite Helmet Systems