Sales/Product Enquiries
Controller
Helmet
- My helmet has a charging problem
- How do I access updates for my helmet's firmware?
- Why am I experiencing more wind noise than usual?
- My helmet is too tight/too loose. What can I do?
- My helmet does not turn on and does not respond to charge - How can I get it out of this state?
- What sizes do the helmets come in?
App
- What is the minimum operating system required to run the Forcite app
- Why does the Android Forcite app request access to my location "all the time"?
- I've created a user account on the website why can't I login with it on the app?
- I did not receive the verification email what do I do?
- I'm trying to login with my Google or Facebook account but it doesn't work, what do I do?
- I am not able to create a user account on the app, there's no create button, what do I do?
Video and Audio
- Viewing footage on your IOS Device
- Viewing footage on your Android Device
- How does Auto-Record work?
- SD Cards and Formatting Support
- What SD card is best to use with my Forcite helmet?
- I can't hear the person on the other end of the call, but they can hear me.