Skip to main content
Forcite Helmet Systems Help Centre home page
Submit a request
Sign in
  1. Forcite Helmet Systems
  2. Frequently Asked Questions

Frequently Asked Questions

Sales/Product Enquiries

  • I can't log into my account
  • What colour/styles are available?
  • When will the next batch of helmets be released?

Controller

  • Why does my BT controller blink while charging and what do the lights mean?
  • How long does my BT controller's battery last?
  • The volume buttons on my controller are not working, what do I do?

Helmet

  • My helmet has a charging problem
  • How do I access updates for my helmet's firmware?
  • Why am I experiencing more wind noise than usual?
  • My helmet is too tight/too loose. What can I do?
  • My helmet does not turn on and does not respond to charge - How can I get it out of this state?
  • What sizes do the helmets come in?
See all 10 articles

App

  • What is the minimum operating system required to run the Forcite app
  • Why does the Android Forcite app request access to my location "all the time"?
  • I've created a user account on the website why can't I login with it on the app?
  • I did not receive the verification email what do I do?
  • I'm trying to login with my Google or Facebook account but it doesn't work, what do I do?
  • I am not able to create a user account on the app, there's no create button, what do I do?
See all 8 articles

Video and Audio

  • Viewing footage on your IOS Device
  • Viewing footage on your Android Device
  • How does Auto-Record work?
  • SD Cards and Formatting Support
  • What SD card is best to use with my Forcite helmet?
  • I can't hear the person on the other end of the call, but they can hear me.
See all 14 articles
Forcite Helmet Systems
Italiano