Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
Why am I experiencing more wind noise than usual?
In an effort to save weight and maximise safety in an impact, the Forcite MK1 utilizes a carbon fibre shell. Due to the less dense physical structure of a shell made from carbon fibre, as opposed t...
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Support Team created an article,
My helmet is too tight/too loose. What can I do?
If you feel like your helmet doesn't fit as well as it could, please submit a support request, and someone from our team will get in touch as soon as possible. We will ask a series of questions to...
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Support Team created an article,
I think my helmet has crashed. How can I reset it?
Unplug your helmet from power and hold down the power button for 15 seconds. This will cause a hard reset
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Support Team created an article,
Will my helmet save it's recording if I have an accident?
The eModule inside your helmet which houses the camera is very tough. Whenever it is turned off, or runs out of battery, it will automatically stop recording and save the video file. It would take ...
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Support Team created an article,
How does Autorecord work?
Autorecord allows the helmet to record by default, whenever turned on with an SD card inserted. You need to install the app and connect it to your helmet to activate Auto Record, but from then on t...
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Support Team created an article,
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Support Team created an article,
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Support Team created an article,
What sizes do the helmets come in?
XS 53- 54cmS 55-56cmM 57-58cmL 59-60cmXL 61-62cm
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Support Team created an article,
Step 5 - Pairing your Forcite BT Controller to your mobile device and app
This is the last step in the set up and pairing process, after which you are ready to hit the road. Your Helmet is linked, paired and ready. Now it's time to link up your Forcite BT Controller. L...
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Support Team created an article,
My helmet is connected to my app but I still hear the audio coming from my mobile device, why?
The Forcite helmet appears to your phone as two devices; a headset and a data communication device. The headset connection allows media and call audio while the data device allows system communicat...