Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
What colour/styles are available?
At present, Forcite only offer the MK1 in raw carbon fibre with either a gloss or matte finish.
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Support Team created an article,
When will the next batch of helmets be released?
Following a second sell out campaign of MK1 helmets in February 2021 (Forcite now has 1,300 active users), as a result of ongoing strains on supply lines with our manufacturing partners due to the ...
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Support Team created an article,
How do I update my helmet's firmware?
"Firmware" is the type of software that is on your helmet and controller. Your Helmet has three types of firmware; CPU firmware, Bluetooth Firmware and Camera Firmware. The controller has one type....
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Support Team created an article,
Why am I experiencing more wind noise than usual?
In an effort to save weight and maximise safety in an impact, the Forcite MK1 utilizes a carbon fibre shell. Due to the less dense physical structure of a shell made from carbon fibre, as opposed t...
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Support Team created an article,
My helmet is too tight/too loose. What can I do?
If you feel like your helmet doesn't fit as well as it could, please submit a support request, and someone from our team will get in touch as soon as possible. We will ask a series of questions to...
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Support Team created an article,
I think my helmet has crashed. How can I reset it?
Unplug your helmet from power and hold down the power button for 15 seconds to perform a hard reset. This clears your helmet's internal memory, but not your video files.
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Support Team created an article,
Will my helmet save it's recording if I have an accident?
The eModule inside your helmet which houses the camera is very tough. Whenever it is turned off, or runs out of battery, it will automatically stop recording and save the video file. It would take ...
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Support Team created an article,
How does Auto-Record work?
Auto-record allows the helmet to record by default, whenever turned on with an SD card inserted. You need to install the app and connect it to your helmet to activate Auto Record, but from then on ...
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Support Team created an article,
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Support Team created an article,