Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
Unable to complete the Camera firmware update
There are a few items to look out for during the Camera update which can result in difficulties. Please read the following if you are having any troubles: Downloading required file onto Micro SD ...
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Support Team created an article,
Unable to complete the Helmet System firmware update
If an error appears, or the progress bar from the app does not move after 10 minutes while performing the Helmet System update, please turn the helmet off, then exit the Forcite app and relaunch i...
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Support Team created an article,
Step 6 - Completing the walkthrough
Once you have set up your helmet and controller, you will be asked to complete the walkthrough. This is an introductory tutorial showcasing the features of your new helmet and controller. You will...
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Support Team created an article,
Controller Firmware Update Guide
Where do I go to update my controller? To update your Forcite controller firmware, open the main menu in the Forcite app and tap on Settings > Controller > Firmware update Requirements Befo...
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Support Team created an article,
Forcite MK1S Guide Book Download
Download:
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Support Team created an article,
SD Cards and Formatting Support
Helmet SD Card compatibility The Forcite helmet accepts standard exFAT and FAT32 SD card formats. If you are unsure of what size SD card you need, please check our SD card size guide here. SD cards...
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Support Team created an article,
Viewing footage on your IOS Device
The Forcite Media Manager allows you view your ride footage, then edit and share it from your phone, by using the Media Access Cable between your phone and your helmet. Media Access Cable Our Med...
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Support Team created an article,
Viewing footage on your Android Device
The Forcite Media Manager allows you view your ride footage, then edit and share it from your phone, by using the Media Access Cable between your phone and your helmet. Media Access Cable Our Med...
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Support Team created an article,
I am experiencing issues with connecting my helmet to my phone through Bluetooth, what can I do?
It may be possible to experience occasional connectivity issues with Bluetooth from your mobile device to the Forcite helmet. There are steps that can be taken to establish Bluetooth connection whe...
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Support Team created an article,
Where are Forcite helmets made?
Our smart helmet is composed of two general components - our carbon fibre shell is manufactured in Vietnam and our electronics module is manufactured in Taiwan. We then collect both components in o...