Support-Team

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Activity overview

Latest activity by Support-Team
  • Support Team created an article,

    How can I go about deleting my Forcite user account?

    If you'd like to have your Forcite user account deleted, this can be done via the mobile app. Please note, this process is irreversible. Once deleted, it's not possible for the account to be recove...

  • Support Team created an article,

    Helmet Firmware Hard Reset Guide

    During your Forcite Helmet System Update, you may be required to hard reset your helmet. Step-by-step instruction: Step 1: With your helmet turned on, hold the power button for approximately 15 se...

  • Support Team created an article,

    Unable to complete the Camera firmware update

    There are a few items to look out for during the Camera update which can result in difficulties. Please read the following if you are having any troubles:   Downloading required file onto Micro SD ...

  • Support Team created an article,

    Unable to complete the Helmet System firmware update

    If an error appears, or the progress bar from the app does not move after 10 minutes  while performing the Helmet System update, please turn the helmet off, then exit the Forcite app and relaunch i...

  • Support Team created an article,

    Step 6 - Completing the walkthrough

    Once you have set up your helmet and controller, you will be asked to complete the walkthrough. This is an introductory tutorial showcasing the features of your new helmet and controller.  You will...

  • Support Team created an article,

    Controller Firmware Update Guide

    Where do I go to update my controller? To update your Forcite controller firmware, open the main menu in the Forcite app and tap on Settings > Controller > Firmware update        Requirements Befo...

  • Support Team created an article,

    Helmet Firmware Update Guide

    Where do I go to update my helmet? To update your Forcite helmet firmware, open the main menu in the Forcite app and tap on Settings > Helmet > Firmware update        Requirements Before you can up...

  • Support Team created an article,

    Forcite MK1S Guide Book Download

      Download:

  • Support Team created an article,

    SD Cards and Formatting Support

    Helmet SD Card compatibility We recommend using a Class 10, V30 SD card, with at least 32gb of SD card storage. The Forcite helmet accepts FAT32 SD card formats. If you are unsure of what size SD c...

  • Support Team created an article,

    Viewing footage on your IOS Device

    The Forcite Media Manager allows you view your ride footage, then edit and share it from your phone, by using the Media Access Cable between your phone and your helmet.   Media Access Cable Our Med...